HR to Go. Inc. 916-444-6200 www.HRtoGo.com January 2010  
Happy New Year!

With the start of the new year it’s a great time to evaluate your leadership skills. Employees are our most valuable assets and techniques to keep them can be the biggest challenge. Read on for analysis and best practices on employee relations and how to increase your skills.


The 3 Secrets of Bad Management

Employees have identified three traits guaranteed to kill enthusiasm. 90,000 employees were recently surveyed to get a fix on their attitudes about work and whether or not they care about the job — or “are engaged,” in the parlance of the poll. Here are some results: • Only 21% said they truly care about their work and their employers enough to go above and beyond the minimum that’s expected. • An astounding 38% said they had pretty much mentally checked out — they felt no connection with the company and were essentially putting in time to get a paycheck. • The rest said they were somewhere in between the two extremes.

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Keeping the Good Employees That You Hire

Understanding and clarifying expectations is key to keeping good people. It should start at the time a prospective employee is first interviewed. During that initial interview, the candidate should get a detailed description of the job, the work schedule and the type of environment the person can anticipate.

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Turn Negative Employees Into Positive Ones

Conversations – especially those dealing with emotional issues – rarely follow a logical pattern or system. Every conversation is a little different. You can’t shoe-horn a conversation into a pattern or system. What you can do, however, is develop a method for getting the other person’s feedback and moving toward a desired result. This five-part conversation method and system has worked for many managers when they’re seeking a change in behavior or performance. A step-by-step example of dealing with someone who’s always negative and critical of others’ ideas:

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A Simple Gesture to Boost Morale

Your organization feels the economic misery. Your team knows that you have to make cuts. You want to keep spirits up, but budgets are tight and getting even tighter. Everyone feels overworked, tired, and taken for granted. You are tense and irritable yourself. Now is the time for a magnanimous but totally basic gesture. It is simple and free, and will lift your spirits too. It is so simple, but it works The gesture: Send notes of appreciation to the people on your team telling them specifically what you value about each of them as colleagues. Surprise them with something they might not know that you notice. No form letters. Preferably handwritten notes, to stand out in the impersonal email clutter.

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OSHA 300A Log Reminder

At the end of the year, most establishments must complete OSHA's Form 300A, the "Summary of Work-Related Injuries and Illnesses", even if no work-related injuries or illnesses occurred during the year. After careful review of the "Log of Work-Related Injuries and Illnesses" to verify that entries are complete and accurate, the total number of incidents in each category listed on OSHA's Form 300 must be transferred to the Form 300A.

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